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This paper proposes Workflow Cognition, a new theory explaining how human expertise dynamically evolves through the interplay of thinking processes and real-world actions, aiming to inform AI systems that model human expertise.

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A Dynamic Coupling Theory of Expertise Through Thinking Flow and Workflow Evolution

Annie Yuan

In plain terms

Expertise has traditionally been explained by things like hidden knowledge or repetitive practice. This paper proposes a new idea called "Workflow Cognition" to describe how expertise really develops and changes. It suggests that expertise is not just stored knowledge, but a dynamic system where "Thinking Flow" (our ongoing thoughts, judgments, and reflections) constantly interacts with "Workflow Evolution" (how we adapt our actions and strategies in practice). Through this continuous interaction, expertise emerges and grows over time, meaning it's always evolving, not a static skill. The paper introduces a model for this and aims to help build AI systems that can better understand and represent human expertise.

Why it matters · For newcomers to AI in education, understanding the fundamental nature of human expertise and learning is crucial for designing intelligent systems that effectively train, support, or model expert learners. This paper offers a new lens to view expertise, which could inspire novel approaches for AI systems in educational settings.

About this work · This research is in the area of Human-Computer Interaction (HCI) and cognitive science, focusing on a foundational theory of human expertise. It delves into the underlying cognitive processes that lead to expert performance across various domains, including education.

expertisecognitive scienceAI+Expert systemshuman learning theory